Send a Message

Customer Care

Email : hello@ororparure.com
Phone : +961 71 803 599
Working hours : Monday – Friday 10:00 – 16:00 (GMT+3)
OROR Parure is an online-only boutique.

Frequently Asked Questions

How long does delivery take?

Estimated delivery times are as follows:

  • Beirut: 2–3 business days
  • Outside Beirut: 3–5 business days

For full details, please refer to our Shipping Policy.

Do you accept returns?

Returns are accepted exclusively under the following circumstances:

  • A verified manufacturing defect
  • Damage incurred during transit
  • Receipt of an incorrect item

If your order qualifies under the above conditions, you must contact us within 48 hours of confirmed delivery.

What materials do you use?

Our pieces are crafted in Stainless Steel - PVD gold-plated finishes, designed to be long-lasting and hypoallergenic.

How can I track my order?

You will receive a confirmation email with tracking details once your order ships.